Contrail app not working

Official Support Forum
Post Reply
Whisperik
Posts: 2
Joined: Sat Jan 12, 2019 2:13 am
Reputation: 0
Belgium

Contrail app not working

Post by Whisperik » Sat Apr 24, 2021 1:14 am

HI,

my Contrail app for installation and updates don't start anymore.
Is there a way to reinstalling?
The installation map is on C:\Users\erikk\AppData\Local\ContrailApp, double clik Contrail.exe gives no action.

User avatar
SammyH
Posts: 1654
Joined: Sun Jul 20, 2014 7:12 am
Reputation: 97
Location: NAS Whidbey Island, WA
United States of America

Re: Contrail app not working

Post by SammyH » Mon Apr 26, 2021 12:56 pm

When I get home from work this evening I will look into this.
Sammy Holmes
Flightbeam Staff

i7-8700K Coffee Lake 4.80GHz - EVGA GTX 1080ti SC2 - 32GB G.SKILL Ripjaws V Series (4x8GB) - GIGABYTE Z370 AORUS Gaming 7 - EVGA 80+ Gold 1000 Watt PSU - Windows 10 Pro - Thermaltake Liquid Cooling - 1TB SSD - P3Dv4.5

User avatar
29Palms
Posts: 196
Joined: Wed Feb 25, 2015 12:33 pm
Reputation: 20
Location: Hamburg, Germany
Germany
Contact:

Re: Contrail app not working

Post by 29Palms » Tue Apr 27, 2021 12:31 am

Hi there,

I would try a clean re-installation:

1. Go to your "Add or remove programs" menu via Windows Start and uninstall Contrail
2. Delete the folders "C:\Users\erikk\AppData\Local\ContrailApp" and "C:\Users\erikk\AppData\Roaming\ContrailApp"
3. Then install the latest version v1.0.10: http://cdn-eu.29palms.de/contrail/relea ... lSetup.exe
Best regards,
Lars

User avatar
SammyH
Posts: 1654
Joined: Sun Jul 20, 2014 7:12 am
Reputation: 97
Location: NAS Whidbey Island, WA
United States of America

Re: Contrail app not working

Post by SammyH » Tue Apr 27, 2021 4:06 pm

Whisperik, please reply back to this topic with your results.

Thank you.
Sammy Holmes
Flightbeam Staff

i7-8700K Coffee Lake 4.80GHz - EVGA GTX 1080ti SC2 - 32GB G.SKILL Ripjaws V Series (4x8GB) - GIGABYTE Z370 AORUS Gaming 7 - EVGA 80+ Gold 1000 Watt PSU - Windows 10 Pro - Thermaltake Liquid Cooling - 1TB SSD - P3Dv4.5

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest